# PRIVACY POLICY

Last updated December 10, 2023

This privacy notice for Pilvia Ltd ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services").

Note - you must also agree to Bluesky's [Privacy Policy](https://blueskyweb.xyz/support/privacy-policy) and [Terms of Service](https://blueskyweb.xyz/support/tos) when using our Services to interact with Bluesky.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

## SUMMARY OF KEY POINTS

**What personal information do we process?** When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

**Do we process any sensitive personal information?** We do not process sensitive personal information.

**Do we receive any information from third parties?** We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

**How do we process your information?** We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

**In what situations and with which parties do we share personal information?** We may share information in specific situations and with specific third parties.

**What are your rights?** Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

**How do you exercise your rights?** The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.

**Want to learn more about what we do with any information we collect?** Review the privacy notice in full.

## 1. WHAT INFORMATION DO WE COLLECT?

### Personal information you disclose to us

**In Short:** We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Sensitive Information. We do not process sensitive information.

### Information automatically collected

**In Short:** Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Like many businesses, we also collect information through cookies and similar technologies.

## 2. HOW DO WE PROCESS YOUR INFORMATION?

**In Short:** We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

- Managing your information and accounts;
- Providing access to certain areas, functionalities, and features of our Services;
- Answering requests for customer or technical support;
- Communicating with you about your account, activities on our Services, and policy changes;
- Processing your financial information and other payment methods for products or Services purchased;
- Allowing you to register for events;
- Pursuing our legitimate interests such as direct marketing, research and development, network and information security, and fraud prevention;
- Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity;
- Measuring interest and engagement in our Services;
- Improving, upgrading, or enhancing our Services;
- Developing new products and services;
- Ensuring internal quality control and safety;
- Authenticating and verifying individual identities;
- Debugging to identify and repair errors with our Services;
- Auditing relating to interactions, transactions, and compliance activities;
- Sharing personal information with third parties as needed to provide the Services;
- Enforcing our agreements and policies;
- Carrying out activities required to comply with our legal obligations.

## 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

**In Short:** We may share information in specific situations.

We may need to share your personal information in the following situations:
- **Business Transfers:** We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of our business.
- **Affiliates:** We may share your information with our affiliates, requiring them to honor this privacy notice.
- **Business Partners:** We may share your information with our business partners to offer you certain products, services, or promotions.

## 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

**In Short:** We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies is set out in our Cookie Notice.

## 5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

**In Short:** We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United Kingdom and the United States. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

## 6. HOW LONG DO WE KEEP YOUR INFORMATION?

**In Short:** We keep your information for as long as necessary.

We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

## 7. DO WE COLLECT INFORMATION FROM MINORS?

**In Short:** We do not knowingly collect data from children under 17 years of age.

We do not knowingly solicit data from children under 17 years of age. By using the Services, you represent that you are at least 17 or that you are the parent or guardian of such a minor.

## 8. WHAT ARE YOUR PRIVACY RIGHTS?

**In Short:** You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw it at any time.

### Account Information

If you would like to review or change the information in your account or terminate your account, you can contact us. Upon your request to terminate, we will deactivate or delete your account and information from our active databases.

## 9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile applications include a Do-Not-Track feature or setting you can activate. At this stage, we do not respond to DNT browser signals.

## 10. DO WE MAKE UPDATES TO THIS NOTICE?

**In Short:** Yes, we will update this notice to stay compliant with laws.

We may update this privacy notice from time to time. The updated version will be effective as soon as it is accessible.

## 11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by post or email.

## 12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may have the right to request access to the personal information we collect from you, change that information, or delete it.
